⚙️ Account settings
In the side menu click ⚙️ Settings. There are three tabs: Profile, Notifications, Company details.
👤 The «Profile» tab
Basic information
| Field | Can it be changed? | Example |
|---|---|---|
| Name | ✅ Yes | Alexey Serikov |
| Company | ✅ Yes | My Store LLP |
| ❌ No | alexey@gmail.com | |
| Country | ✅ Yes (from the list) | Kazakhstan |
Click «Save changes» once you are done editing.
Why can't the email be changed? Your email is your login. To change it, contact support.
Phone number
Not verified: enter the number → «Request a code» → a 6-digit code arrives in WhatsApp → enter it → «Verify».
Verified: ✅ the number is shown with a check mark. Use the «Change number» button if you need a different one.
Security: changing your password
| Field | What to enter |
|---|---|
| Current password | Your password in use right now |
| New password | The new one you come up with: at least 8 characters, Latin letters and digits required. A password that has appeared in known data leaks will not be accepted |
| Confirm | The new password once again |
Click «Change password».
Danger zone
⚠️ Deleting the account cannot be undone! All data will be erased for good.
The red «Delete» button → then confirm.
🔔 The «Notifications» tab
| Notification | Description | Default |
|---|---|---|
| Delivery reports | Daily message statistics | ✅ On |
| Error alerts | Notifications about channel problems | ✅ On |
| Subscription expiry | A reminder 7 days in advance | ✅ On |
| News and updates | Information about new features | ❌ Off |
Time zone
Pick it from the list. It affects the times shown in chats. Examples: Asia/Almaty (GMT+5), Europe/Moscow (GMT+3).
📄 The «Company details» tab
The same data as in the «Activation → Company details» section. Fill it in once: it stays in sync.
✅ Checklist
- ☐ Name and company are filled in
- ☐ WhatsApp number is verified ✅
- ☐ Time zone is correct
- ☐ Notifications are set up
- ☐ Password is strong