About WazzaBee: messenger and CRM integration
WazzaBee is a web service that connects messengers to CRM systems. Every customer message from WhatsApp, Telegram and other messengers lands in a single window: reply to customers straight from your browser or from your CRM.
Our goal is to make business conversations simple. No more switching between phones and tabs. One service for all messengers, the whole conversation history in your CRM.
Why WazzaBee?
The name WazzaBee stands for hard work and productivity. Bees gather nectar and turn it into honey. In the same way, our service helps businesses “gather” customer enquiries and turn them into deals and revenue. The little bee in our logo 🐝 is all about diligence and getting results.
Key features
📱 Channels (messengers)
Connect your messengers and get every message in one place:
- WhatsApp QR: connect in 2 minutes by scanning a QR code. Perfect for a quick start.
- WhatsApp Business API (WABA): the official channel from Meta. Supports broadcasts, message templates and a verified business profile.
- Telegram Bot: connect a bot using a token from @BotFather.
- Telegram Account: connect a personal account via QR code, with two-factor authentication support.
- Instagram Direct: coming soon.
- OLX.kz: coming soon.
💬 Chats
A convenient workspace for talking to customers:
- All conversations from all messengers in one window
- Send text, photos, videos, documents and voice messages
- Delivery statuses: sent ✓, delivered ✓✓, read ✓✓
- Search across contacts and messages
- Pin the conversations that matter
🔌 CRM integrations
Connect your messengers to your CRM, and every message lands in the customer's record automatically:
- Bitrix24: full integration through the marketplace. Chats right inside the CRM record, automatic creation of leads and deals.
- amoCRM: integration through a widget. Conversations sync with your sales pipeline.
- REST API: for developers. Build your own integrations with any system.
- Webhooks: receive incoming message events in real time.
🖱️ WhatsApp widget for your website
Add a WhatsApp button to your website. Customers click it and write to you right away:
- Custom look: colour, position, greeting text, logo
- Pre-filled message with variables (product name, price, page URL)
- Analytics: how many clicks, from where and from which devices
- Public link with tracking: for Instagram, business cards and QR codes
- A direct wa.me link: for Google Maps and 2GIS
📢 Broadcasts
Send messages to your customers in bulk over WhatsApp:
- Import contacts from CSV/Excel files
- Personalisation: insert the name, city and other details
- Text randomisation: every message is unique, which lowers the risk of a ban
- Speed control: delays between messages and batches
- Live sending log: see the status of every message in real time
- For WABA: support for HSM templates approved by Meta
🎁 Referral programme
Invite friends and colleagues and earn a bonus from every payment they make:
- Your own referral link
- Bonuses land on your balance and can be spent on our services
- Partner programme: for those who bring in a lot of customers (higher commission)
- A UTM builder for tracking traffic sources
Pricing
WazzaBee has a flexible plan for every type of channel. For WhatsApp QR, for example:
- SOLO: for testing and freelancers (100 conversations a month)
- TEAM: for a sales department (500 conversations a month)
- EMPIRE: full freedom (unlimited conversations)
Pay in tenge (₸), dollars ($) or euro (€). Discounts for six-month and annual payments. Current prices are on the pricing page.
Security
- All data is stored on protected servers
- Encrypted connections (HTTPS/TLS)
- Data is accessible only through authorised accounts
- Two-factor authentication supported
Support
We're here every day. Average response time is up to 15 minutes during working hours.
- 📧 Email: support@wazzabee.com
- 💬 Telegram: @WazzaBeeSupportBot
- 🆘 Tickets in your dashboard: the “Support” section
WazzaBee, made with ❤️ in Kazakhstan.