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    How to get started with WazzaBee?

    2 min read
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    Updated 10/22/2026

    Step 1. Connect a channel

    To get started with WazzaBee, connect the messengers (channels) you plan to use for talking with customers. Here are the options available:

    • Telegram - a popular messenger with plenty of options for business.

    • Telegram Bot - automated bots that make interacting with users easier.

    • WhatsApp - one of the most widely used messengers out there.

    • WhatsApp Business API - a business solution that lets you build WhatsApp into your business processes.

    Tip: Choose the messengers your target audience actually uses, so your communication with customers works at its best.

    Step 2. Connect WazzaBee to your CRM

    For WazzaBee to work at full strength, integrate it with your CRM system. Follow the instructions below to connect:

    • Bitrix24 - set up the integration with WazzaBee.

    • amoCRM - follow the steps to connect WazzaBee.

    • Other CRMs - see the general recommendations for setting up the integration.

    Please note: Make sure you have access to your CRM and the rights needed to set up the integration.

    Step 3. Give your team access to WazzaBee

    With WazzaBee your agents can always stay in touch with customers, which noticeably raises your level of service.

    How to give your team access to WazzaBee

    For your team to use our service effectively, follow a few simple steps:

    1. Create accounts: Make sure every agent has their own account in WazzaBee.

    2. Training: Run a short training session so your team can use every feature of the system with confidence.

    3. Support: Give your team access to help materials and to support, so they can resolve any question quickly.

    Useful recommendations

    • Regular updates: Make sure your team knows about every update and new WazzaBee feature.

    • Feedback: Set up a channel for collecting your team's feedback about the system, so you can improve your business processes.

    With WazzaBee your team will work with customers more effectively and deliver better service.

    Step 4. Turn on WazzaBee service notifications

    Now you can quickly learn about the status of your channel, an approaching subscription end date or a conversation limit running out.

    How to set up notifications

    Follow these simple steps to turn notifications on:

    1. Go to your profile settings: open the "Settings" section in your WazzaBee account.

    2. Choose the notifications section: find the tab dedicated to service notifications.

    3. Turn notifications on: enable notifications about important changes.

    4. Set your preferences: choose which notifications you want to receive: about the channel status, the subscription or the conversation limit.

    Tip: Check your notification settings from time to time so you never miss an important update and always know what's going on in WazzaBee.