Chats
Working with chats and conversations
Working with chats
6 минChat archive and Mark all as read
4 минMessage templates: quick replies and HSM (WABA)
7 минChat labels: colored tags and filters
3 минWhere the customer came from: ads in the chat
3 минMenu bots for WhatsApp
6 минWho is still waiting: the “Unanswered” filter and the “Checked” button
3 минAuto-replies: greeting and out-of-hours reply
4 минBlocking a contact: spam and pushy senders
2 минChat reports: how many people write, how fast you reply and when the rush is
6 минChats on your phone: how to reply to customers from mobile and install the app
4 минTeam: agents (employees)
4 мин